Privacy Policy

Effective Date: 06/04/2026

This Privacy Policy is of paramount importance to Muditaa Infosoft LLP, operating the
OBhau platform (“OBhau”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when users access or use the OBhau website, platform, applications, and related services.

By using the OBhau platform, you expressly consent to the collection, use, disclosure, and processing of your personal information in accordance with this Privacy Policy. This Privacy Policy shall be read together with the Terms and Conditions of the OBhau platform and shall form an integral part of them. In the event of any inconsistency between this Privacy Policy and the Terms and Conditions, this Privacy Policy shall prevail to the extent of such inconsistency.

OBhau may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the platform after such updates constitutes your acceptance of the revised Privacy Policy.

1. Purpose of OBhau

OBhau is a school transport safety and child mobility platform designed to support safe, verified, and transparent transportation services. OBhau’s services may include:

  • Providing safe and reliable child transportation support for school commute and other child-related travel;
  • Enabling parents, schools, vehicle owners, operators, and authorities to access transport-related safety and compliance features;
  • Facilitating booking, monitoring, verification, route visibility, and trip-related communications;
  • Providing live tracking, alerts, attendance visibility, records, and related transport support features.

2. Eligibility

Use of the OBhau platform is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. If a user is under the age of 18 years, the platform may only be used through a parent, legal guardian, school representative, or other authorized adult acting on their behalf.

3. Acceptance

By accessing, registering on, browsing, or otherwise using OBhau’s services or providing information on the platform, you agree that your personal information shall be handled in accordance with this Privacy Policy.

By accepting this Privacy Policy, you also agree that you have read and accepted:

  • the Terms and Conditions and other applicable policies of OBhau;
  • any service limitations, disclaimers, or restrictions displayed on the platform; and
  • any applicable third-party privacy policies where third-party services are used.

You acknowledge and agree to the collection, retention, use, transfer, and processing of your information in accordance with this Privacy Policy, including through trusted service providers, partners, payment processors, hosting providers, communication service providers, and analytics providers where required for providing services.

4. Collection of Personal Information

“Personal Information” means any data that can be used to identify, contact, or relate to a user or, where applicable, a child linked to the user’s use of the platform.

We may collect the following categories of personal information:

  • Name, mobile number, email address, and residential address;
  • Date of birth or age-related information where necessary;
  • School, child, pickup/drop location, trip, route, and transport-related information;
  • Details of a parent, guardian, authorized representative, or designated contact person;
  • Booking, transaction, billing, payment, and subscription-related details;
  • Communications, feedback, support requests, and testimonials;
  • Technical information such as IP address, browser information, device information, cookies, and usage data.

Users may browse certain parts of the website without revealing personal information, but access to specific services or features may require registration and submission of personal information.

OBhau may use your personal information to provide services, process bookings or service requests, communicate updates, provide support, improve service quality, conduct internal audits, perform analytics, and personalize user experience.

5. Sensitive Personal Information

“Sensitive Personal Information” includes information such as financial information, biometric data, health data, or other categories recognized under applicable law.

OBhau does not intentionally collect or process sensitive personal information unless such collection is necessary for lawful purposes connected with the services and permitted under applicable law. Payment information may be processed through secure payment partners for billing and transaction purposes.

6. Use of Personal Information

OBhau may use personal information for the following purposes:

  • to create and manage user accounts;
  • to enable access to transport safety, booking, verification, monitoring, and communication features;
  • to support pickup/drop coordination, route visibility, and service delivery;
  • to send alerts, confirmations, updates, notices, service-related communications, and administrative messages;
  • to improve the platform, user experience, and service offerings;
  • to detect, prevent, and investigate fraud, misuse, illegal activity, and security incidents;
  • to comply with applicable laws, court orders, legal processes, and regulatory obligations.

7. Disclosure of Personal Information

OBhau does not sell or rent your personal information. However, we may disclose personal information in the following cases:

  • to affiliates, partners, advisors, and authorized service providers who assist in operating the platform or delivering services;
  • to payment processors, hosting providers, communication service providers, analytics providers, and verification partners;
  • to schools, transport operators, vehicle owners, authorities, or other relevant stakeholders where required for service delivery, safety, verification, compliance, or lawful processing;
  • to law enforcement agencies, courts, regulators, or government authorities when required by law or when necessary to protect rights, safety, property, or prevent illegal activity;
  • in connection with a merger, restructuring, acquisition, sale of assets, or business transfer;
  • in aggregated, anonymized, or de-identified form that does not reasonably identify a specific user.

8. Protection of Personal Information

OBhau adopts reasonable technical, managerial, operational, and physical security measures to safeguard personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Personal information is stored on secure systems with restricted access on a need-to-know basis. Persons or service providers handling personal information on behalf of OBhau are expected to maintain confidentiality and process such information only for authorized purposes.

While we take reasonable safeguards, no digital transmission or storage method can be guaranteed to be completely secure. Accordingly, users acknowledge the inherent risks associated with online data transmission.

9. Cookies and Similar Technologies

OBhau may use cookies and similar technologies to enhance platform functionality, improve user experience, analyze traffic, measure effectiveness, remember user preferences, and support security and authentication features.

Most browsers allow users to control or disable cookies. However, disabling cookies may affect the availability or proper functioning of certain features on the platform.

10. Data Retention

OBhau retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain safety, audit, and operational records.

Even if an account is terminated or deactivated, certain information may be retained where required under applicable law or where necessary for legal, regulatory, audit, fraud prevention, safety, or legitimate business purposes.

11. Access, Correction, and Updating of Information

Registered users may be able to access certain personal information through their account or by contacting OBhau. Users are responsible for ensuring that the information provided is accurate, complete, and up to date.

If you wish to correct, update, or request changes to your personal information, you may contact us using the details provided below. Changes may apply prospectively and may not affect records already created for ongoing or completed transactions.

12. Third-Party Services and Links

The OBhau platform may contain links to third-party websites, services, payment gateways, verification systems, communication tools, app stores, or integrations. Information submitted to or collected by such third parties is governed by their respective privacy policies and terms.

OBhau is not responsible for the privacy practices, content, or information handling practices of third-party websites or services. Users are encouraged to review the privacy policies of such third parties before sharing information.

13. Consent

By using the platform and/or providing information, you consent to the collection, use, retention, disclosure, storage, and processing of your information in accordance with this Privacy Policy.

You also acknowledge that certain functions may involve trusted third-party vendors, service providers, and partners who process data on behalf of OBhau for payment processing, hosting, communication, analytics, verification, and operational support.

14. Opt-Out and Withdrawal

From time to time, OBhau may send users service-related and promotional communications via email, SMS, phone, or other electronic means. Users may opt out of non-essential communications by contacting OBhau.

Users may also request removal of certain contact information or withdrawal of consent, subject to legal, safety, operational, and contractual limitations. Such requests may affect the availability of services.

15. Limitation of Liability

OBhau is not responsible for any breach of security or actions of third parties beyond its reasonable control. While we take reasonable steps to secure personal information, we do not guarantee absolute security of information transmitted over the internet or electronic networks.

OBhau shall not be liable for any loss, damage, or misuse of personal information where such loss, damage, or misuse arises from events beyond its reasonable control, including but not limited to cyberattacks, unauthorized access, force majeure events, system failures, acts of government, natural disasters, strikes, riots, pandemics, or similar events.

16. Changes to This Privacy Policy

This Privacy Policy may be modified from time to time. Revised versions will be posted on the website or platform. Your continued use of the platform after such posting shall indicate your acceptance of the updated Privacy Policy.

17. Contact and Grievance Redressal

If you have any questions, concerns, complaints, or grievances relating to this Privacy Policy or the handling of your personal information, you may contact us at:

OBhau / Muditaa Infosoft LLP
H. No. 526, 4th Floor, Bhangdiya House,
Dhantoli, Nagpur, Maharashtra 440012, India
Phone: +91-90043-97598
Email: info@obhau.com
Website: https://obhau.in/

OBhau will make reasonable efforts to acknowledge and address grievances within timelines required under applicable law.

18. Definitions

  • “Platform” means the OBhau website, applications, and related digital interfaces through which services are made available.
  • “Applicable Law” means all laws, rules, regulations, notifications, circulars, and legally binding requirements applicable in India.
  • “Personal Information” means any information that relates to an identified or identifiable natural person.
  • “Services” means the services, features, and functionalities made available by OBhau from time to time.
  • “User” means any parent, guardian, school, operator, vehicle owner, representative, authority, or other person accessing or using the platform.
  • “Third Party” means any person or entity other than the user and OBhau, including service providers, partners, and integrations.

Nothing in this Privacy Policy shall be deemed to confer any third-party rights or benefits, except where required by applicable law.